Before Your First Appointment
We want to make sure your first visit with Stay Well Therapies is as smooth and comfortable as possible. Please take a few minutes to read the information below before we arrive.
What to Expect
Your physiotherapist will carry out a full initial assessment at the start of your first session. This includes a review of your medical history, an assessment of your movement, strength, balance and pain levels, and the creation of a personalised treatment plan. Where appropriate, treatment will begin in the same session. The initial assessment lasts 60 minutes.
What to Have Ready
- A list of your current medications (or the medication packets)
- Any relevant past medical history or recent hospital letters
- Any walking aids or equipment you currently use
- Comfortable, loose clothing that allows easy access to the area being assessed
Payment
- Private home visit clients: payment is due on the day of each session by bank transfer
- Care home and organisational clients: sessions are invoiced monthly, payable within 30 days
Cancellations
We kindly ask for at least 24 hours' notice to cancel or rearrange. Cancellations with less than 24 hours' notice may be charged at the full session fee, except in cases of genuine emergency.
- 📞 07517 231237
- ✉ [email protected]
Our Policies
By booking an appointment with Stay Well Therapies you agree to our Service Terms & Fees and Privacy Policy. Please read these before your first session.
- Service Terms & Fees — www.staywelltherapies.com/service-terms-fees
- Privacy Policy — www.staywelltherapies.com/privacy